Coach Reputation

What is Reputation?

Reputation attempts to measure our confidence in the quality of each coach on DotaCoach.org. A high reputation score indicates that we are confident this coach is both active and highly regarded by his students.

Why do Coaches have Reputation?

DotaCoach.org calculates a Reputation score for each coach to help students easily make an informed decision about which coach to work with. A coach's Reputation is an aggregate metric which combines all of the quality signals we have for that coach (eg. reviews from students, coaching experience, MMR, etc.). A high reputation score indicates that DotaCoach.org is confident this coach is both active and highly regarded by his students.

DotaCoach.org allows anybody to offer coaching services by creating a profile page. Only the coaches that earn reputation by delivering outstanding experiences to students are featured as a top coach or are available through our On Demand Coaching service.

How can I Understand a Coach's Reputation Score?

You can navigate to a coach's profile page and click on the "Reputation" tab to see recent activity which has impacted the coach's reputation, and understand how a coach's reputation has changed over time. Here is an example of a popular coach's reputation tab:

How is Reputation Calculated?

The following events lead to a coach earning or losing reputation. Reputation scores displayed throughout the site indicate the reputation which coaches have earned in the last three months. This ensures that our top coaches are the best and most active coaches on the site; and that newer coaches have a chance of making it to the top.

Reputation Event Description
+50 Coach verifies their email address with DotaCoach.org.
+1 +1 reputation for each 1 point of MMR over 4000. MMR must be verified by DotaCoach.org.
+100 Coach creates a profile page. This is the starting reputation for all coaches.
+50 Coach accepts a student who searches via the matchmaker. Scaled by hour.
+15 Student books a lesson through the coach's profile page. Scaled by dollar of booking.
+1000 Bonus given each time a coach and student spend 8 hours together.
+150 When a student new to DotaCoach books a lesson through the coach's profile page.
+150 After matchmaker lesson, student books another lesson with the same coach.
-750 Student leaves coach a 1 star review after a lesson.
-700 Student leaves coach a 2 star review after a lesson.
-250 Student leaves coach a 3 star review after a lesson.
+100 Student leaves coach a 4 star review after a lesson.
+250 Student leaves coach a 5 star review after a lesson.
-2000 Coach accepts a student through the matchmaker but fails to deliver a prompt lesson.

The Reputation system is subject to change as we work out the details.

Should I Hire a Coach with Low Reputation?

Coaches with a high reputation score have proven themselves as great coaches. Coaches without reputation simply don't have proven results on the DotaCoach.org platform - but in time, they could be our next top coach!

If you're interested in working with a specific coach who has a low reputation, go for it! You're always protected by our money back guarantee.

Update to the Reservation System

Rebalancing of the reputation system occurs periodically. All changes are published on our blog here.